Shipping policy
Order Processing
Orders are typically processed within 1–3 business days after your order is confirmed.
Processing times may be longer during holidays, promotional periods, or periods of high order volume.
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Estimated Delivery Times
Delivery times may vary depending on your location, carrier, and product availability.
Estimated delivery times are generally:
United States: 5–12 business days
Please note that these are estimates and not guaranteed delivery dates. Unexpected carrier delays, weather conditions, customs procedures, or other circumstances outside our control may affect delivery times.
Tracking Your Order
When tracking information is available, it will be sent to the email address provided at checkout.
Please allow some time for the carrier's tracking system to update after receiving your tracking number.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Uldero is not responsible for orders delivered to an incorrect address provided by the customer.
Lost, Delayed, or Damaged Packages
If your package appears to be significantly delayed, lost, or arrives damaged, please contact us with your order number and relevant information.
We will review the situation and work with you and, when applicable, the shipping carrier to determine the appropriate next steps.
Multiple Packages
In some cases, items from the same order may be shipped separately. If this happens, you may receive more than one tracking number or package.
Contact Us
If you have questions about your order or shipping, please contact us through the contact information provided on Uldero.com.
We appreciate your business and thank you for choosing Uldero.